Job type
PermanentLocation
Stoke on TrentWorking Pattern
Full-timeSpecialism
Office And Administration ManagementIndustry
Manufacturing & ProductionPay
£26000
Customer Service Advisor, Stoke-on-Trent, £26,000, Full time
NEW Customer Service Role in Stoke-on-Trent
Customer Service Advisor
Stoke Area
Permanent
£26,000
Full time
Working hours: Mon-Fri 7:30am – 4:30pm (30-minute break)
Main Responsibilities
- Answer incoming phone calls and emails from customers
- Make outgoing phone calls to customers with updates on their orders. Investigate and resolve a range of complaints
Log complaints on the system and mark to the relevant department.
- Support customers arriving on site
- Organising the service schedules and arranging customer visits
- Booking courier services
- Learn the technical knowledge of products
Background required
- Customer Service
- Administration
- Knowledge of Manufacturing Sector
Please send your CV to me directly to be considered for this role.
