Explore and Apply for Customer Service Advisor jobs in Southampton, United Kingdom

• Proven experience in customer support within a Contact Centre environment, with a focus on delivering high‑quality service.
• Excellent communication and active listening skills, able to build rapport quickly and understand customer needs.
• Strong complaint‑handling and resolution skills, ensuring customers feel valued, supported, and informed.
• Confidence using MS Office and CRM systems to manage customer interactions efficiently.
• A genuine passion for customer satisfaction and continuous improvement, always looking for ways to enhance the customer journey.
• Resilience, motivation, and a positive attitude, especially in a fast‑paced, team‑orientated environment.
• Flexible hybrid working once probation has been completed.
• Sociable working hours:
  • Monday–Friday: 08:00–18:00
  • Saturday: 09:00–13:00 (1 in 4 weekends)
• 27 days annual leave + bank holidays.
• Annual company‑performance bonus.
• On‑site benefits including free parking, tea & coffee, and a subsidised restaurant.
• Car salary sacrifice scheme, including electric vehicles.
• Confidential wellbeing support for you and your family.
• Colleague Share Scheme
• Become part of a prestigious luxury brand known for outstanding customer care.
• Work within a fun, friendly, and supportive team where your contribution is genuinely valued.
• Enjoy a positive workplace culture that encourages development and celebrates success.
• Build a career with clear progression opportunities and continuous learning.

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