Job type
TemporaryLocation
NorwichWorking Pattern
Full-timeSpecialism
AdministratorsIndustry
Property & Real EstatePay
Between £12-£13 per hourClosing date
13 Sep 2024
Customer Services Administrator
Your new company :
Auction House began with a simple purpose - to streamline the property market for buyers and sellers. Since our humble beginnings in 2007 as a stand-alone auction room in Norwich, the business has thrived and now operates at a national level across England, Scotland and Wales.
We sell property and land via public auction, primarily through the method of unconditional sales. Our unconditional auctions are the most popular as they offer complete certainty of sale for the buyer and seller, as contracts exchange on the fall of the gavel.
Our diverse range of auction delivery means that our customers can buy and sell property in the most practical and suitable way for them.
Despite being a nationwide brand, we pride ourselves on maintaining a local presence. This means we can provide a truly personalised service, taking into consideration the unique requirements of the location you're looking to buy or sell in. Above all else, the most valuable service we offer to all our clients is free advice. Our teams are experts in property auctions and passionate about sharing their knowledge to boost customer confidence.
Our ambition is to make auctions as accessible as possible, and through our combined network, we can support sellers and buyers from a diverse range of backgrounds.
Your new role :
- To support customer service enquiries after the launch of their new website.
- Complete accurate data entry and note-taking from queries.
- Issue handling with any online queries and questions.
- Raise any issue that the tech team may need.
- Call handling.
- Ad-hoc tasks.
What you'll need to succeed
A positive, can-do attitude.
Experienced customer service representative.
Online experience with CRMs, Word, Microsoft, and other online platforms.
Be available full-time
Can start immediately.
What you'll get in return
Parking on-site.
Located in Cringleford.
Office-based role
25 days of holiday + Bank holidays.
£12-£13 per hour.
What you need to do now
Call Kim now on 016003 612301.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
