Explore and Apply for Customer Service Administrator jobs in Nottingham, United Kingdom

Your new company

This organisation is well-established within their industry and prides themselves on the service that they provide to their customers. They're looking for Customer Service Administrators to join their team. They're based in Trafford Park and are easily accessible via both car and public transport.

Your new role

You will be the first point of contact for customers, ensuring a smooth and professional experience from start to finish. Your responsibilities will include:

• Responding to customer enquiries via phone and emails
• Assisting customers with online hire bookings and queries
• Providing updates on order status and delivery times
• Resolving issues efficiently and professionally
• Liaising with internal teams to ensure timely and accurate service
• Processing orders and maintaining accurate records
• Supporting with general administrative tasks as needed
• Ensuring a high level of customer satisfaction at all times

What you'll need to succeed

You will need:

• Previous experience in a customer service role
• Excellent communication skills, both written and verbal
• Strong organisational skills and attention to detail
• Confidence using IT systems and managing multiple tasks
• A proactive, can-do attitude and a team player mindset

What you'll get in return

You will receive an excellent salary up to £26,000 depending on experience. You will also have access to an excellent benefits package including holiday allowance, pension, hybrid working, free parking and more.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.