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  • Job type

    Temporary
  • Location

    Leicester
  • Working Pattern

    Full-time
  • Specialism

    Customer Services
  • Industry

    Insurance
  • Pay

    £12.50 –14.00 per hour (incl. holiday pay)

Temporary Customer Service Advisor | TEMP 3–6 months | Leicester | Start ASAP


Location: Leicester
Job Type: Temporary, Office-based, Full-time hours
Duration: 3–6 months


Job Specifications :
My client is seeking a dedicated and enthusiastic Customer Service Advisor to join their team on a temporary basis for 3–6 months. This role is based in Leicester and offers a fantastic opportunity to gain valuable experience in a dynamic environment.

Key Responsibilities :
  • Provide exceptional customer service via phone, email, and in-person.
  • Handle customer enquiries, complaints, and issues promptly and professionally.
  • Maintain accurate records of customer interactions and transactions.
  • Assist with administrative tasks as needed to support the team.
  • Collaborate with other departments to resolve customer issues efficiently.
Requirements :
  • Minimum of 1 year of Customer Service experience - must be from an office-based role (ESSENTIAL).
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • The ability to work independently and as part of a team.
  • Proficiency in MS Office (including good Excell skills).
  • Ability to work in a fast-paced environment.
Benefits :
  • Hourly rate between £12.50-14 per hour (including holiday pay).
  • Opportunity to work in a supportive and friendly team environment.
  • Gain valuable experience in customer service and administration.
If you are passionate about helping others and have the required experience, we would love to hear from you!

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