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Explore and Apply for Customer Service Administrator jobs in Co Antrim, United Kingdom

  • Job type

    Temporary
  • Location

    Belfast
  • Working Pattern

    Full-time
  • Specialism

    Administrators
  • Industry

    Government & Public Services
  • Pay

    £16.88 per hour

Service Administrator, Belfast, £16.88 per hour, NIFRS

Your new company

Hays are working with the Northern Ireland Fire and Rescue Service to recruit a temporary Service Administrator.
Known for its commitment to professionalism, community impact and operational excellence, this organisation offers a supportive and collaborative working environment where administrative professionals play a vital role in ensuring smooth and efficient service delivery.

Your new role

As a Service Delivery Administrator, you will provide a high-quality, customer-focused administrative service to support operational and business functions. This is a varied and fast-paced role where you will be at the heart of the team, ensuring key processes run efficiently.
Key responsibilities will include:
  • Managing diaries, coordinating meetings and providing minute-taking support
  • Maintaining electronic and paper records, ensuring data accuracy and confidentiality
  • Acting as a central point of contact for internal and external stakeholders
  • Supporting financial processes including procurement, expenses and stock control
  • Updating systems (including staff rotas, leave and operational data)
  • Preparing reports, presentations and official documentation
  • Supporting HR-related administration such as attendance management and personnel records
  • Assisting with project work and continuous improvement of administrative processes
This role requires excellent organisation and the ability to prioritise competing demands in a busy environment.

What you'll need to succeed

To be successful in this role, you will bring:
  • Experience working in a fast-paced administrative or business support role
  • Strong organisational skills with the ability to manage multiple priorities
  • Excellent communication skills, both written and verbal
  • High attention to detail and accuracy
  • Confidence using Microsoft Office and internal systems
  • Ability to work both independently and as part of a team
You will ideally have a relevant qualification (e.g. Business Administration) or equivalent experience, along with a proven track record in delivering high-quality administrative support.

What you'll get in return

  • Competitive hourly rate of £16.88 per hour
  • 36.25 hours per week
  • Based Belfast City Centre
  • 6 months possible extension

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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