Job type
PermanentLocation
BanbridgeWorking Pattern
Full-timeSpecialism
AdministratorsIndustry
Manufacturing & ProductionPay
12.50 per hour
Customer support administrator - Dungannon
Your new company
This is a great opportunity to join a well-established, successful company that has been in business for over 30 years that supply their products to a high volume number of clients throughout the UK and Ireland. Due to expansion they are recruiting for a customer support administrator. They operate on a working pattern of 7 days on and 7 days off. Hours of work are Monday - Friday 8.15-5 and Saturday-Sunday 10-6. Then off for 7 days. The pay rate is £12.50 per hour.
Your new role
As Customer support administrator duties include:
- Handle and resolve customer queries
- Process customer refunds
- Manage support tickets via service portals
- Communicate with partner sites to ensure machine uptime
- Liaise with operations management to identify and implement improvements
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.