Explore and Apply for Customer Service Administrator jobs in Cheltenham, United Kingdom

Your new company

We are currently supporting a well-established and highly regarded organisation in their search for a Client Services Assistant to join their Telford office. This position plays a key role in delivering a professional front-of-house service, acting as the first point of contact for clients while also providing vital administrative support across the business.

Your new role

• Front of House & Client Interaction.
• Provide a friendly, professional reception service, ensuring all visitors are welcomed and assisted appropriately.
• Act as a key liaison between clients, visitors, and internal teams.
• Prepare and organise meeting rooms, including arranging refreshments where required.
• Administrative Support.
• Carry out a variety of administrative tasks such as scanning, photocopying, and document preparation.
• Support with the handling and organisation of important documentation.
• Monitor and maintain office supplies, ensuring stock levels are kept up to standard.
• Operational Support.
• Work closely with internal departments to provide general administrative assistance, often using own initiative.
• Process client payments in line with internal procedures.
• Manage requests for archived files and documentation, coordinating retrieval internally and externally.
• Assist with additional tasks such as arranging travel bookings and supporting day-to-day office operations.

What you'll need to succeed

• Previous experience within a customer-facing, reception, or administrative role.
• Strong interpersonal and communication skills, with the ability to engage confidently with a range of stakeholders.
• Highly organised with the ability to manage multiple responsibilities effectively.
• Proactive and able to work independently with minimal supervision.
• High level of accuracy and attention to detail.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.