Job type
TemporaryLocation
BathWorking Pattern
Full-timeSpecialism
Customer ServicesIndustry
Government & Public ServicesPay
£15- £17 per hour
BA2 | Hybrid Working
Pay: £15–£17 per hour
Hours: Monday–Friday, 9:00–17:00
Location: Bath (BA2), Hybrid
Contract: Temporary with potential to eventually go permanent
Your new company
A highly respected organisation dedicated to delivering exceptional experiences for visitors. They offer a collaborative environment and value customer service excellence and strong organisational skills.
Your new role
You’ll lead customer engagement initiatives, ensuring outstanding service delivery and smooth operations. Responsibilities include managing customer queries, coordinating events, maintaining accurate records, and supporting senior teams with reporting and feedback analysis. This role suits someone who thrives on interaction and enjoys creating positive experiences.
What you’ll need to succeed
- Previous experience in customer service or relationship management
- Strong organisational and multitasking abilities
- Excellent communication and interpersonal skills
- Confidence using MS Office and CRM systems
- Ability to work independently and resolve issues promptly
- A proactive approach to improving customer satisfaction
What you’ll get in return
- Hybrid working pattern (typically 2–3 days in the office)
- Competitive hourly rate
- Opportunity to move into a permanent role
- A supportive team environment with meaningful work
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
