Job type
PermanentLocation
CheltenhamWorking Pattern
Full-timeSpecialism
Credit ControlIndustry
Education & TrainingPay
£32,000
Credit Controller – Customer focused - Professional services
Role Overview:
Reporting to the Director of Finance and the Finance Manager, the Fees Supervisor will have responsibility for creating, co-ordinating and delivering the work plan for my clients Fees Billing function and will have a strong focus on parental communication and the development of strong working relationships with both internal and external stakeholders. This role requires a highly organised individual with strong attention to detail, excellent communication skills, and the ability to work efficiently within a busy, fast-paced environment.
Key Responsibilities:
A full list of duties can be found in the job description link below, but key responsibilities/attributes will include:
- Preparing the annual workplan for the Fees department to ensure all core tasks within the function are planned and co-ordinated to deadline
- Lead the year-end/ year rollover process by developing and implementing the work plan to achieve this
- Supervision of the Fees Assistant
- Leading the process to ensure termly billing is achieved accurately and to deadline
- Maintaining an accurate fees ledger
- Fees related communication – manage the Fees department email accounts and ensure queries are dealt with promptly and professionally. Direct telephone conversations to resolve queries.
- Direct debits – preparing, reviewing and processing all fee collection direct debits in compliance with BACs rules.
- Fees payments and reconciliations
Person specification
- Proven experience/ has had responsibility for the effective operation of a finance related function, with minimal supervision.
- Excellent organisational skills with an ability to manage multiple tasks.
- Strong communication skills, both written and verbal.
- High attention to detail and accuracy.
- Ability to handle sensitive financial information with confidentiality.
- A proactive and problem-solving mindset.
- Ability to work under pressure and meet deadlines.
- Experience of the following (or equivalent): iSAMs, Pass and Evolve would be an advantage but is not essential.
- Excellent keyboard and IT skills, including, Office 365, Word, Excel, desirable, Email.
Hours:
This is a full-time, full-year position working 37.5 hours per week, Monday to Friday.
This is a full-time, full-year position working 37.5 hours per week, Monday to Friday.
Salary: Up to £32,000 per annum
Benefits:
- An extensive buffet lunch is included during term time
- Free membership for gym and pool, plus heavily discounted membership for family/partners
- Inclusion in executive pension scheme after probation
- Discounts at many local retailers/eateries and more.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
