Job type
PermanentLocation
SheffieldWorking Pattern
Full-timeSpecialism
Credit ControlIndustry
Technology & Internet ServicesPay
Competitive Salary
Collections – Sheffield | Hybrid | Fantastic Career Progression
Join our clients' finance team in a hands-on collections role, where you'll play a key part in managing customer accounts, resolving queries, and supporting the company’s cashflow and credit control processes.
Your New Company
Join a thriving, fast-paced organisation based in Sheffield that’s currently experiencing an exciting phase of growth. Renowned for its supportive culture and strong commitment to employee development, this company offers a fantastic working environment and genuine opportunities for progression.
This is an entry-level opportunity ideal for a recent graduate or someone eager to begin a career in collections. The role offers hands-on experience, training, and a supportive environment to develop core skills in credit control, customer engagement, and financial operations.
Your New Role
You’ll play a key role in managing high-volume accounts and driving efficient debt recovery processes.
You’ll play a key role in managing high-volume accounts and driving efficient debt recovery processes.
This role is perfect for someone who enjoys problem-solving, thrives in a target-driven environment, and takes pride in delivering excellent customer service.
- Monitor and manage assigned accounts, identifying overdue payments and prioritising follow-ups.
- Communicate with customers via phone and email to chase outstanding invoices, arrange payment plans, and resolve queries.
- Investigate and resolve billing discrepancies, working closely with internal teams to ensure accuracy.
- Maintain up-to-date and accurate account records, identifying and correcting incomplete or incorrect payments.
What You’ll Need to Succeed:
- Excellent communication skills – confident on the phone and clear in written correspondence
- Strong negotiation skills and the ability to handle challenging conversations
- High attention to detail and strong organisational skills
What You’ll Get in Return:
- £25,000 with progression opportunities
- Hybrid working | Sheffield-based
- 25 days holiday + bank holidays
- Private medical insurance
- A collaborative, inclusive, and supportive team culture
- Clear career development opportunities in a growing business
- A modern, vibrant office environment
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
