Explore and Apply for Credit Control jobs in Sheffield, United Kingdom

• Manage inbound mailbox activity and respond to customer queries.
• Provide copy invoices and statements of account as required.
• Handle inbound customer calls professionally and efficiently.
• Update customer contact details and ensure future communications are sent correctly.
• Process credit and re‑bill requests in the system.
• Take ownership of debt accounts, ensuring timely collection in line with agreed payment terms.
• Actively chase outstanding monies and work to meet collection targets.
• Identify, record, and manage disputes through to resolution.
• Conduct structured collection calls and maintain accurate notes across multiple systems.
• Complete end‑to‑end account reconciliations (AR).
• Participate in regional debt calls and ledger reviews.
• Build strong working relationships with customers and internal stakeholders.
• Support general administrative tasks as required.

• 1–2 years’ experience in Credit Control.
• Comfortable working in a high‑volume, fast‑paced environment.
• Experience in a service‑based business is desirable.
• Strong communication skills, both written and verbal.
• Confident telephone manner and customer‑focused approach.
• Solid IT skills including Microsoft Office, SharePoint and intermediate Excel.
• Detail‑oriented, reliable, and target‑driven.
• Able to work independently as well as part of a team.
• CRM/Salesforce experience beneficial; SAP knowledge desirable.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.