Duties and Responsibilities:
• Take a proactive role in managing and collecting debts via telephone and email
• Ensure timely payments are received
• Respond to relevant client enquiries.
• Manage collection of missing or delayed POs from customers
• Resolve all disputes by liaising with internal and external stakeholders
• Allocation of receipts to Sage accounting system
• Keep payments on account to a minimum chasing remittance advice where necessary
• Email box to keep within 5 days to comply with KPI’s
• Prepare statements, client status reports and all relevant information as required
• Work closely with the Sales and Booking teams to resolve outstanding issues
• Build and maintain strong relationships with clients and suppliers via telephone to ensure the smooth running of accounts and visibility of the day to-day cash cycle
• Provide administrative support to the team and any other adhoc tasks that are required

Person Specification:

• A minimum of 3 years credit control experience
• Acute attention to detail with the ability to reconcile complex accounts
• Excellent prioritisation, organisation and time management skills
• Ability to maintain strong relationships with external and internal stakeholders
• A positive can do attitude with an inquisitive mind
• Knowledge and experience of Microsoft Office and Sage accountancy software desirable

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.