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Find and Apply for Call Handler Jobs

  • Job type

    Temporary
  • Location

    Droitwich
  • Working Pattern

    Full-time
  • Specialism

    Customer Services
  • Industry

    Telecoms
  • Pay

    £14.65 p/h

Temporary Customer Service Advisor, Full-time office, Droitwich Spa, £14.65 p/h incl holiday pay

Your new company


Hays are pleased to be working with a very good client of ours who are growing as a business.


Your new role


  • Respond promptly to customer enquiries via phone, email, chat, or in person
  • Provide accurate information about products, services, and policies
  • Resolve complaints efficiently and empathetically
  • Maintain detailed records of customer interactions using CRM systems
  • Collaborate with internal teams to ensure customer needs are met
  • Upsell or cross-sell products when appropriate
  • Monitor customer feedback and suggest improvements to processes


What you'll need to succeed


You will have good organisational and communication skills. Ideally, you will have relevant customer service experience within a call centre or similar environment. Good IT skills are essential, alongside data entry and general administration.


What you'll get in return


  • Free Parking on site

  • Nice friendly team

  • Modern offices


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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