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Find and Apply for Call Handler Jobs

  • Job type

    Permanent
  • Location

    Belfast
  • Working Pattern

    Full-time
  • Specialism

    Insurance Claims
  • Industry

    Insurance
  • Pay

    £25K-£35K (DOE)

RTA Claims Handler, Belfast city centre, £25K-£35K (DOE), Perminant

Your new company

A private sector organisation is recruiting for an RTA Claims Handler/ Administrator based in Belfast.

Your new role

As an RTA Claims Handler/Administrator, you will play a key role in supporting the smooth progression of Road Traffic Accident claims from initial instruction through to resolution. Working closely with senior team members, you will:
  • Review and process incoming claim information in line with internal procedures.
  • Maintain accurate documentation and electronic records throughout the claims' lifecycle.
  • Liaise with clients, insurers, and internal colleagues to gather information and progress cases.
  • Ensure compliance with relevant guidelines, standards, and regulatory requirements.
  • Provide administrative support to legal professionals, helping ensure cases move efficiently and accurately.
This role is ideal for someone confident working in a fast-paced claims environment with strong attention to detail and excellent communication skills.


What you'll need to succeed

To excel in this position, you should have:
  • Previous experience in claims handling—ideally with exposure to RTA files or a similar insurance claims environment.
  • Strong organisational skills with the ability to manage multiple tasks and deadlines.
  • Excellent attention to detail and accuracy when reviewing information.
  • Confident communication skills, both written and verbal.
  • Proficiency with MS Office and familiarity with case management or claims systems.
  • A proactive approach and the ability to work independently as well as part of a collaborative team.


What you'll get in return

In return, you’ll join a supportive and professional office with a strong team culture and opportunities to develop your expertise. You will also benefit from:
  • Competitive salary aligned with experience
  • Company pension scheme
  • Private medical insurance
  • Full office-based role offering structure, stability, and daily team interaction

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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