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Find and Apply for Call Centre Operations Management Jobs

  • Job type

    Permanent
  • Location

    London
  • Working Pattern

    Full-time
  • Specialism

    Infrastructure
  • Industry

    Education & Training
  • Pay

    Up to £52,000
  • Closing date

    11 Oct 2025

Research Systems Analyst Opportunity!


Are you an ambitious Research Systems Analyst looking for a new challenge for a leading university in London?

As a Research Systems Analyst, you’ll provide advanced support for infrastructure issues, manage core platforms like VMware, Windows Server, Azure, and M365, and maintain key services including Active Directory and PowerShell automation. The role involves supporting data centre operations, contributing to technical projects, and using ITIL tools to ensure smooth service delivery across research and IT teams.

Your profile:
  • Delivered client-focused IT services in complex, multi-site environments, aligned with best practices and audit standards.
  • Strong experience with infrastructure platforms: NetApp, VMware, Citrix, NetBackup, Veeam, monitoring tools, and data centre environments.
  • Skilled in Wintel server and storage management in research or enterprise settings.
  • Advanced knowledge of Microsoft services: AD, SCCM, GPO, ADFS, DNS, DHCP, IIS, PowerShell automation, etc.
  • Proficient in scripting for deployments, upgrades, and policy changes.
  • Experienced in supporting M365 via Microsoft portals.
  • Familiar with ITIL processes and tools like ServiceNow for consistent service delivery.
Please note sponsorship is not available for this position.

Your new employer is looking for candidates who want to further their career, alongside delivering great services for all end users. As an employer of choice, you will be offered an extensive benefits package including:
  • Salary package of £44,000 – £52,000
  • Hybrid Working
  • Permanent role
  • The full-time annual leave annual entitlement is 30 working days (not including bank holidays).
  • Leading Pension Scheme
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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