Job type
ContractLocation
St AustellWorking Pattern
Full-timeSpecialism
AdministratorsIndustry
Energy, Utilities & MiningPay
£12.60 per hour
Customer Service Coordinator in St Austell for 2 months £12.60 per hour
Your new company
Working for an utilities company based in St Austell.
The role is to start on Monday 23rd June and last until 15th August.Pay is £12.60 per hour.
Hours of work are Monday - Friday 8.30 - 5pm.
Your new role
Working pattern: Monday – Friday, 5 days in the office
Working hours: 8:30am – 5pm
Purpose of the role is to book water meter installation appointments as South West Water have had 6500 meter requests come through.
The individual will be responsible for calling customers and scheduling the appointments for their meters to be installed. The appointment details will then be logged in the client’s system and records must be updated too.
The worker will be on the phone most of the day so experience in a call centre is essential as this role will operate in the same way.Working hours: 8:30am – 5pm
Purpose of the role is to book water meter installation appointments as South West Water have had 6500 meter requests come through.
The individual will be responsible for calling customers and scheduling the appointments for their meters to be installed. The appointment details will then be logged in the client’s system and records must be updated too.
What you'll need to succeed
Must have experience working in a call centre
Must be confident dealing with customers and have good level of customer service
Experience with scheduling
Must be confident using Outlook and other systems – appointments will be logged on client system
Must have strong attention to detail and be able to work at pace while maintaining data accuracyMust be confident dealing with customers and have good level of customer service
Experience with scheduling
Must be confident using Outlook and other systems – appointments will be logged on client system
What you'll get in return
34 days annual leave (pro rata)
Pension contributionWeekly pay
Holiday allowance
Free parking on site.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
