Job type
TemporaryLocation
CarmarthenWorking Pattern
Full-timeSpecialism
AdministratorsIndustry
Government & Public ServicesPay
£15.10 per hour
Starting ASAP – 6 months – Merthyr based – 37 hours per week – Hybrid Working
Your new company
An independent regulator of social care and childcare, who register, inspect and take action to improve the quality and safety of services for the well-being of the people of Wales.
Your new role
- Working from a CRM system to undertake a variety of tasks including, sending for social services references, translation requests, foster and adoption checks, matching tasks, completeness checks of notifications and applications submitted online.
- Record all phone calls and email queries via CRM system and triage as necessary.
- Carry out ID checks for DBS renewals for inspectors.
- Maintain the CRM system through accurate and timely data inputting, scanning and attaching documents. Checking the accuracy of contact details before communicating with a provider. Informing the relevant team of problems arising.
What you'll need to succeed
- Ability to use Microsoft packages such as Outlook, Word, Excel and customer relationship management databases.
- Excellent written and verbal communication skills to effectively deal with a range of internal and external colleagues, including senior managers.
- Must pass a DBS check
What you'll get in return
- £15.10 per hour
- 6 month temporary role with possible extension
- Hybrid and flexible working once training is completed
- DBS check covered.
- Carmarthen base office – Hybrid working
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
