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My client is a World-class university that has a great working environment based in a great Location in London. This company operates a hybrid mode with one of the best Employee satisfaction scores in the Higher Education sector.

The institute is looking for a UG Administrator until August 2026. They are operating a 3-day on-site model except for the following weeks (non-negotiable):

• Acting as the first point of contact and providing information for staff, students and other internal and external visitors and callers to the Undergraduate Office.
• Supporting start of term preparations, including correspondence with new students, registering students and dealing with enquiries.
• Processing undergraduate UCAS applications using college systems and UCAS weblink, including downloading application forms, printing application forms and associated materials.
• Reviewing and scoring UCAS applications on various parameters such as grades, personal statement and reference, based on guidelines set by the department
• Evaluating the strengths and weaknesses of UCAS applications and making recommendations to the admissions tutor.
• Arranging offer holder days, including inviting candidates, responding to enquiries, liaising with student helpers and academic staff and administering the offer holder days.
• Corresponding with applicants (email requests, letters, telephone) and Central Admissions on a range of admissions enquiries
• Updating decisions on applications to college systems and liaising with Central Admissions
• Liaison with other College divisions such as the Registry, Accommodations Office, Disability Office, Tuition Fees and International Office.
• Maintenance and updating of undergraduate student records on departmental and college systems.
• Support the running of college open days, and liaising with students, guests, staff and sponsors.
• Coordination and supervision of paid student helpers for UG admissions events (offer holder/open days).
• Assisting the Examinations Officer and Teaching Support Manager with the day-to-day running of the examinations process.
• Collating all examination materials for review by the external examiners.
• Liaising with academic staff to ensure comprehensive responses to external examiner comments.
• Collection, distribution and safe storage of draft examination papers to and from academic staff and external examiners.
• Arranging for the printing of examination papers.
• Maintaining and storing the stocks of examination stationery.
• Responsible for setting up examination rooms, liaising with the Computing Support Group to ensure all furniture and equipment for exams is in working order, including arranging special requirements as necessary for students taking their examinations.
• Managing invigilators during the exam period.
• Organising and minuting the examiners’ meetings
• Organising the safe storage and secure disposal of students’ examination scripts.
• Support other teaching team members at busy times of year, to ensure efficient service delivery, as directed by the Teaching Support Manager, in tasks such as student enquiries, exam administration, coursework submission, casual worker checks and administration of open days and offer holder days.

• Working in an academic environment with experience of dealing with programme administration in a higher education setting is preferable.
• Experience of dealing with confidential material
• Experience of dealing with admissions and examination processes
• Excellent written and verbal communication skills with the confidence and diplomacy to interact with all levels of staff and with students
• Good interpersonal and organisational skills
• Excellent accuracy and attention to detail
• Strong IT skills, including Microsoft Office
• Ability to manage your own time and workload and work effectively under pressure
• Proactive approach to dealing with deadlines
• Willingness to work effectively as part of a team