Job type
TemporaryLocation
LondonWorking Pattern
Full-timeSpecialism
Specialist AdministratorsIndustry
Government & Public ServicesPay
£17- £19
Knowledge Systems Support Officer
️ Knowledge Systems Support Officer
Location: London (Hybrid Working)
Start Date:ASAP
Contract Length: 9–12 months
Grade: Executive Officer (EO)
⏰ Working Hours: Full-time
Rate: £17 - £19 phr
Start Date:ASAP
Contract Length: 9–12 months
Grade: Executive Officer (EO)
⏰ Working Hours: Full-time
Rate: £17 - £19 phr
About the Role
We’re looking for a proactive and tech-savvy Knowledge Systems Support Officer to join a dynamic public sector team. This is a fantastic opportunity to support the smooth running of knowledge systems used by legal professionals, while developing your skills in IT, stakeholder engagement, and project support.
Key Responsibilities
- Support the day-to-day management of knowledge systems and tools
- Maintain system mailboxes, planners, and trackers
- Arrange meetings, draft agendas, and take notes
- Manage user access and permissions across systems
- Create, update, and improve content on internal platforms
- Assist with onboarding new teams and setting up secure pages
- Help deliver training and user support for knowledge systems
- Share updates and guidance with colleagues across teams
- Use reporting tools to support data and performance tracking
- Contribute to wider team projects and continuous improvement
✅ What We’re Looking For
- Confident about using a range of IT systems and quick to learn new tools
- Strong interest in knowledge systems, IT, or knowledge management
- Proficient in Microsoft 365 (Teams, SharePoint, Planner, Word, Excel, PowerPoint, Outlook, OneNote)
- Excellent communication skills—both written and verbal
- Highly organised with strong time management and prioritisation skills
- Able to work independently and collaboratively in a fast-paced environment
- Skilled at managing stakeholder expectations and building relationships
Why Join?
- Be part of a supportive and forward-thinking team
- Gain valuable experience in knowledge and IT systems
- Work in a flexible, hybrid environment
- Contribute to meaningful public sector work
