Job type
PermanentLocation
LeedsWorking Pattern
Full-timeSpecialism
AdministratorsIndustry
Manufacturing & ProductionPay
Flexible DOEClosing date
24 Jul 2026
Administrator | Permanent | Fully office-based
I am working with a client in North Leeds to recruit a highly organised and proactive Administrator to join a busy and supportive office team. This is a varied, fast-paced position where you'll play a key role in keeping the business running smoothly by supporting customers, suppliers, engineers and internal colleagues. This role would suit someone with strong administrative experience, excellent attention to detail and a confident, professional telephone manner.
Key Responsibilities
Customer Service & Office Administration
- Answer incoming telephone calls and assist customers with queries.
- Arrange service calls and appointments for field-based staff.
- Liaise with suppliers and process orders.
- Support colleagues with day-to-day enquiries and administrative requests.
- Send reminders and communications regarding routine visits and services.
- Maintain accurate filing systems, both electronically and paper-based.
- Produce and compile reports as required.
CRM & Database Management
- Maintain and update client records within the CRM system.
- Check information for accuracy and support field staff with correct data entry.
- Process new client contracts and enter information onto internal systems.
- Ensure customer records are up-to-date and compliant.
IT & Training Administration
- Provide administrative support for the company training system.
- Upload and maintain training certificates on company platforms and websites.
Archiving & Records Management
- Identify terminated contracts and archive records appropriately.
- Maintain both physical and digital archives in line with company procedures.
General Business Support
- Book hotels and travel arrangements when required.
- Process annual price increase updates, including database amendments and client correspondence.
- Order office supplies and specialist products from suppliers.
- Maintain order logs, track deliveries and ensure records remain accurate.
- Support year-end and new-year administrative activities, including preparing reports and documentation packs.
- Chase subcontractors for outstanding reports and paperwork.
About You
- Previous administration experience within an office environment.
- Strong organisational and time management skills.
- Confident communicating with customers, suppliers and colleagues.
- Excellent attention to detail and data accuracy.
- Competent in use of Microsoft Office and CRM/database systems.
- Able to prioritise workloads and manage multiple tasks effectively.
- Team-oriented with a flexible and hands-on approach.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
