Job type
PermanentLocation
WakefieldWorking Pattern
Full-timeSpecialism
Customer ServicesIndustry
Retail & Consumer GoodsPay
25,000Closing date
3 Aug 2026
Internal Account Manager | Normanton | Full-Time | Office-Based | Customer Service
Are you passionate about delivering excellent customer service and building strong relationships?
Whether your background is in retail, account management or a call centre environment, this could be an excellent opportunity to take the next step in your career. I am working with a client to recruit multiple Internal Account Managers to join a successful and growing business based in Normanton. This is a relationship-focused role where you'll manage existing customer accounts, identify opportunities to grow business and provide an exceptional service experience.
Key Responsibilities
- Building and maintaining strong relationships with existing customers
- Managing a portfolio of customer accounts
- Identifying opportunities to increase product usage and customer spend
- Supporting customers with quotes, enquiries and product information
- Carrying out proactive outbound calls to existing and prospective customers
- Working towards individual and team sales targets
- Maintaining accurate customer records and activity updates
- Collaborating with colleagues to deliver excellent customer outcomes
We're keen to hear from candidates with experience in:
- Retail
- Telesales
- Call Centres
- Account Management
- Sales
You'll also have:
- Strong communication skills
- Confidence speaking with customers over the phone
- A proactive and positive attitude
- The ability to build rapport and relationships
- Good organisational skills
- A willingness to learn and develop
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
