Job type
PermanentLocation
NormantonWorking Pattern
Full-timeSpecialism
Call Centre AgentIndustry
Manufacturing & ProductionPay
25000
Internal Account Manager
Internal Account Manager
£25,000 + monthly bonus
Normanton
9am - 5.30pm
Permanent role.
Your new role
This role is pivotal in maintaining and growing relationships with existing clients, ensuring their satisfaction, and supporting the external sales team. The ideal candidate will be a strong communicator, highly organised, and passionate about delivering exceptional service.
Key Responsibilities:
- Serve as the primary point of contact for a portfolio of existing clients.
- Build and maintain strong, long-lasting customer relationships.
- Understand client needs and objectives to provide tailored solutions.
- Prepare and deliver regular account reviews and performance reports.
- Handle client queries, issues, and requests promptly and professionally.
- Identify opportunities for upselling or cross-selling products and services.
- Maintain accurate records of client interactions and transactions in the CRM system.
- Support the sales team with administrative tasks, proposals, and contract renewals.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
