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Explore and Apply for Account Handler jobs in Cardiff, United Kingdom

  • Job type

    Permanent
  • Location

    Lutterworth
  • Working Pattern

    Full-time
  • Specialism

    Office And Administration Management
  • Industry

    Insurance
  • Pay

    Based on experience
  • Closing date

    21 Mar 2026

Insurance Renewals Account Manager | Permanent Role | ASAP Start | £40,000+ Per Year

Insurance Renewals Account Manager

Location: Lutterworth
Salary: £40,000+ (Negotiable based on experience) + Bonus/Benefits
Working Pattern: Monday – Friday (Standard Business Hours)
Job Type: Full-time, Permanent


I am currently representing an elite insurance firm seeking a high-calibre Renewals Account Manager to join their specialist servicing team.

This is a senior-level desk handling a sophisticated client portfolio. Unlike standard service roles, this position requires a commercially minded professional who can navigate complex renewals, retain high-value business, and act as a true consultant to their clients. With a salary starting at £40k+, my client is looking for an industry expert who takes pride in delivering a "5-star" experience.


You will be responsible for the full renewal lifecycle, ensuring that your clients are not only retained but are also provided with the most robust, up-to-date coverage available in the market.

Key Responsibilities:
  • Portfolio Retention: Manage a dedicated book of business, ensuring high retention rates through expert negotiation and relationship building.
  • Technical Policy Reviews: Conduct deep-dive reviews at the renewal stage to ensure coverage aligns with the client’s evolving risk profile.
  • Commercial Growth: Identify and execute cross-selling and up-selling opportunities, recommending additional insurance solutions that add genuine value.
  • Proactive Client Strategy: Move beyond reactive service by conducting interim check-ins and acting as a trusted advisor throughout the policy term.
  • Market Negotiation: Work closely with internal teams and underwriters to secure the best possible terms for your clients.

Requirements:

Renewals experience is essential for this role. My client is looking for a "safe pair of hands" who can hit the ground running.
  • Experience: 3+ years within Insurance, with a proven track record in policy renewals and account management.
  • Commercial Acumen: The ability to identify gaps in cover and confidently present solutions to clients.
  • Communication: Highly sophisticated verbal and written skills; you must be comfortable advising C-suite or high-net-worth clients.
  • Self-Motivation: A "problem-solver" mentality with the ability to manage a busy desk independently.
  • Professionalism: Excellent organisational skills and a tech-savvy approach to managing modern CRM systems.
Why Join This Team?
  • Financial Reward: A market-leading base salary of £40,000+ reflecting your expertise.
  • Work-Life Balance: A structured Monday to Friday schedule with no weekend work.
  • Career Growth: Join a dynamic business that values its staff and offers a clear trajectory for senior leadership.
If you have the required renewals experience, please apply today for a confidential discussion.


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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