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• Assist with purchasing and installing computer hardware and software.
• Ensure all software used is properly licenced.
• Manage network operations and telephony systems.
• Train users on hardware and software.
• Ensure all required documentation is received and completed.
• Provide regular updates to the IT Manager and feedback to management and staff.
• Participate in meetings, appraisals, and performance reviews.
• Identify and attend relevant training, submitting completion certificates to HR.
• Adhere to company health and safety guidelines and regulations.
• Maintain confidentiality and uphold high standards of customer care.
• Support team members and contribute to knowledge sharing.
• Undertake other reasonable duties as required by the company.

• Strong technical knowledge of IT systems, networks, and software licencing.
• 365,Cloud, Meraki
• Excellent communication and interpersonal skills.
• Ability to train and support users effectively.
• A proactive and collaborative approach to problem-solving.
• Commitment to confidentiality and customer service excellence.
• Willingness to participate in training and development.
• Ability to work independently and as part of a team.

• A supportive and collaborative working environment.
• Opportunities for professional development and training.
• Engagement in meaningful work that supports business operations.
• Competitive salary and benefits package.
• The chance to contribute to a growing and forward-thinking organisation.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.