Vendor Manager
JOB_53727804768463Job type
ContractLocation
ReadingWorking Pattern
Full-timeSpecialism
Telecoms OperationsIndustry
TelecomsPay
£391.49 per day PAYE
Vendor Manager - Reading - £391.49 per day PAYE
Job Title: Vendor Manager
Location: Reading – on site twice a week
Contract Length: 6 Months
Rate: £391.49 per day PAYE or £450 per day via Hays approved umbrella company (Inside IR35 only!)
About the role
As a Vendor Manager, you will be responsible for managing a portfolio of vendors with the objective of ensuring all services provided by our vendors are fit-for-purpose and cost-effective. Where appropriate, in-line with ITIL best practice.
Working in conjunction with internal stakeholders, with the objective of ensuring that the services provided by our vendors are managed and measured according to the agreed contractual commitments.
Tell me more, tell me more…
Our client is currently looking for a new recruit to join their team. Please read on! You can also ask our friendly recruitment team any questions you may have about the role, between 8:30am-5:00pm Monday to Friday.
Shifts:
Monday – Friday (37.5 hours per week)
Monday – Friday (37.5 hours per week)
Job Details:
- To co-ordinate and service manage, in-line with ITIL best practice where appropriate, a portfolio of vendors to ensure that they perform against set criteria / KPI’s, as set out in the relevant contract.
- To ensure that the services provided by the vendors are fit-for-purpose and deliver against our clients' requirements.
- To own the content of all service schedules (contracts) ensuring that any updates or changes are reflected once agreed and signed-off as part of our contractual governance procedures.
- Develop SMART KPI’s, in conjunction with operational colleagues, that measure the performance of our vendors, ensuring that any contracted services are fit-for-purpose and value for money.
- Continually review the contracts and the services with internal stakeholders to ensure that our client gets value for money; ensuring that the services are delivered in-line with the terms stated and to the satisfaction of our internal customers.
- Act as a point of contact for our internal stakeholders in regard to any vendor-related issue, where needed, drive service improvement plans with the various stakeholders and escalate internally and externally when performance is impacting the client.
- Develop relationships with the clients’ third-party vendors that are based on our core values; we behave with integrity, honesty, respect and empathy for all. Treating others as they would like to be treated and valuing everyone’s contribution.
The must-haves:
- Degree level or equivalent in a Vendor Management related qualification covering business studies, finance, sourcing and service management, or demonstrable experience within a similar environment.
- 3 years of proven experience in Telecoms, Cable or similar industry.
- Management of a variety of sizes of vendors delivering mixed services, from support contracts through to outsourcing service contracts.
- Experience and appreciation of working in a customer-focused environment are essential.
- Process definition and implementation experience.
- Strong PC Skills.
- Proven ability to communicate effectively (verbally and written) with internal and external audiences.
- Commercial acumen.
- Strong relationship building, collaboration and influencing skills.
- Energy and passion to achieve and exceed stretching objectives, often delivering within tight timescales.
- High personal integrity and strong leadership qualities.
- Flexible and tenacious approach to work.
Next Steps
Once you’ve applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.
If your application is successful, you’ll be involved in a live virtual interview with one of our client’s hiring managers to get to know you better.
We look forward to speaking to you!
Vendor ManagerJOB_537278047684632026-02-052026-05-07
Talk to Sophie Wilson, the specialist consultant managing this position
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JOB_53727804768463