Hays are delighted to be working with our global client, one of the world’s most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business.

About the job:

Vehicle Administration Activities:

• Oversee vehicle administration: road tax renewals, motoring offences, cherished plate transfers, V5 management, and travel documentation .
• Manage daily correspondence related to fines, DVLA notices, and vehicle seizures to minimize escalations and resolve issues promptly.
• Ensure accurate registration of vehicles and compliance with government regulations, including managing supplier invoices and resolving discrepancies.

Data Integrity and Reporting:

• Ensure accurate data processing and integrity across all operations, maintaining compliance with governance guidelines.
• Manage driver risk transactions, including license checks and training, while addressing any inaccuracies in supplier invoices.

Team Collaboration:

• Work collaboratively within the team, supporting cross-training and adherence to departmental objectives.
• Contribute to achieving KPIs and performance standards, ensuring a consistent approach in handling customer inquiries.

What will you bring to the global premium automotive brand:

• Educated to GCSE/A-Level equivalent.
• Experience in a customer service setting or experience in automotive industry would be an advantage
• Strong interpersonal skills
• Effective organizational and time management skills.
• Proactive and able to react quickly.
• Able to work autonomously and use own initiative.

How will we support you:
The business core values are integral to their corporate culture and guide their actions and decisions. These values include:
Openness – Embracing change and new opportunities, learning from mistakes and acting with integrity, Responsibility – Making consistent decisions and committing to them personally, fostering trust and effective teamwork.
Appreciation – Reflecting on actions, respecting each other, offering clear feedback and celebrating success
Transparency –Acknowledging concerns and identifying inconsistencies constructively
Trust – Relying on each other to act swiftly and achieve goals
Diversity – Valuing diverse backgrounds and experiences to enhance innovation and competitiveness

Compensation
We offer a competitive hourly wage plus an annual performance-related bonus. You will receive a generous annual leave up to 35 days which is inclusive of bank holidays. There’s free on-site parking available and you’ll have access to a subsidised restaurant.

Diversity, Equity and Inclusion
Equality, diversity, and inclusion policy is centered around creating a diverse and inclusive work environment that values and respects differences.
The company promotes diversity through various initiatives and has integrated diversity, equity, and inclusion into its HR strategy1.
Key aspects of policy include: Promoting equal opportunities in recruitment and personnel development
Ensuring protection against discrimination and fostering respect in everyday business
Encouraging a diverse workforce to enhance competitiveness, effectiveness and innovation
Supporting five dimensions of diversity: gender, age and experience, physical and mental abilities, sexual orientation and identify and cultural background