Transaction Monitoring SME – Level 2 Investigations

London (Hybrid) | £380 per day PAYE | Contract: 4–6 months | ASAP Start

Hays are working with a global consultancy supporting a major UK banking client, who are looking to appoint an experienced Transaction Monitoring Subject Matter Expert (SME) to join their London-based financial crime team.

This is a contract role operating within a managed services environment, supporting a clearing bank that provides services to Money Service Businesses (MSBs). The position is focused on Level 2 transaction monitoring investigations and complex escalations.

You will play a key role in the transaction monitoring function, acting as an SME escalation point and supporting both onshore and offshore teams. Your responsibilities will include:

• Conducting complex Level 2 transaction monitoring investigations
• Reviewing and escalating alerts for SAR consideration
• Drafting clear, well-documented investigation and escalation reports
• Performing quality assurance / quality checks on investigative work
• Supporting and guiding an offshore team based in Bangalore
• Troubleshooting complex or high-risk cases
• Reviewing and responding to escalations from Level 1 analysts
• Ensuring adherence to SLAs, internal policies, and regulatory requirements
• Engaging with internal stakeholders across Payments, CDD, and Financial Crime teams

What you’ll need to succeed

• Strong Transaction Monitoring experience at SME or senior investigation level
• Demonstrable SAR experience (this must be clearly shown on your CV)
• Proven AML background covering:
• Transaction Monitoring (essential)
• Payments
• Sanctions
• Name Screening
• Experience using transaction monitoring systems, ideally ComplyAdvantage
  (Actimize or similar TM systems also acceptable)
• Experience supporting or overseeing offshore delivery teams
• Strong judgement and escalation decision-making skills

Please note: Candidates with experience limited to payments, sanctions, or name screening without transaction monitoring experience will not be suitable.

Location & working pattern

• Location: Canary Wharf, London
• Working model: Hybrid
• 3 days office-based
• 2 days working from home
• Hours: UK business hours (08:00–17:00)

Contract details

• Rate: £380 per day (PAYE)
• Duration: 4–6 months (likely closer to 6 months)
• Start date: ASAP
• Interview process: 2 stages

What you’ll get in return

You will have the opportunity to work on a high-profile financial crime engagement, operating as a trusted SME within a growing transaction monitoring team, with exposure to complex MSB and payments-related risk.