TOM BA/PM

4774835
  • Job type

    Contract
  • Location

    London
  • Working Pattern

    Full-time
  • Specialism

    Project Management
  • Industry

    Banking & Financial Services
  • Pay

    Up to £750pd inside ir35 via umbrella

Target Operating Model Business Analyst/Project Manager opportunity

I’m supporting a major transformation programme that requires a Senior Business Analyst with strong PM/Programme capability. This role focusses on operating model redesign across several business areas, combining hands‑on delivery with high‑quality analysis and documentation.

What you’ll be working on:
  • Designing new Roles & Responsibilities, Service Definitions, Service Models, and SLAs
  • Facilitating workshops and working closely with senior SMEs
  • Producing clear, structured current‑state and future‑state documentation
  • Supporting strategic improvements across onboarding, customer journeys, risk & controls, and operational resilience
  • Delivering change activity while maintaining continuity of service

What they’re looking for:
  • Senior BA with project delivery and PM-style skills
  • Strong experience in TOM, Org Design, and structural documentation
  • Confident workshop facilitator, able to work with senior experts
  • Excellent documentation skills with a high level of structure and precision
  • Background in a complex, regulated environment
  • Understanding of end‑to‑end operational flows is beneficial.
  • Awareness of cross‑entity service provision is helpful.

Apply for this job

Talk to Sydney Bourne, the specialist consultant managing this position

Located in London-City, 5th Floor, 107 Cheapside, Telephone 020 3465 0122
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