Your new company

A reputable Social Housing provider that provides a safe housing community for the residents of Sheffield is looking to add a tenant liaison officer to their team to look after the residents.

Your new role

The job opportunity offers a wide variety day to day, but duties will include the below.

• Liaison and Communication:
• Coordinate with tenants before, during, and after property installations or maintenance work.
• Schedule and confirm appointments with tenants for various services.
• Maintain open communication channels with site management, contractors, and tenants.
• Address tenant enquiries, concerns, and feedback promptly.

What you'll need to succeed

• Experience of excellent, face to face customer service experience
• Experience of successful and effective collaborative working, internally and with external agencies, to achieve goals.
• Demonstrable work with SMART objectives and proactively striving to exceed performance targets set.
• A good level of digital competency.
• Demonstrable experience of responding sensitively to a diverse client group
• Understanding of social housing.

What you'll get in return

A minimum of 1 month temporary assignment with an immediate start, with a £14.91 - £17.67ph rate.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.