Your new company

My client is a forward-thinking and growing business with an impressive clientele.

Your new role

This is a new temporary Sales Support Coordinator due to continued business growth. You will be working closely with an experienced 4-person team but forming part of a wider sales team. Duties are varied and include but not limited to:

• Processing customer orders within 24 hours of receipt.
• Monitor sales orders to ensure delivery deadlines are met and communicate any delays immediately with a customer.
• Progress forward orders/back orders by monitoring stock available and completing purchase orders.
• Log customer interactions and activity accurately within the company’s CRM system and via email.
• Resolve customer queries and issues.
• Collaborate with the logistics and sales teams to ensure smooth order processing and delivery schedules.
• Maintaining and updating customer information such as address/prices/specific requirements, to ensure accurate completion of orders.

What you'll need to succeed
To be successful in this job, you will need a 'can-do approach' towards your work, as well as:

• A positive and proactive attitude, with a commitment to delivering high-quality customer service.
• Prior experience in customer service.
• Excellent verbal and written communication skills, with a professional and courteous demeanour.
• Proficiency in using Microsoft Office. Experience of CRM/ERP systems would be beneficial.
• Strong problem-solving skills, with the ability to manage and resolve queries effectively.
• Ability to work efficiently in a fast-paced environment.
• Good organisational skills and attention to detail.
• To be confident of your own ability and skills, but able to learn and listen and develop.
• A confident communicator who understands that a positive attitude gets great results.

What you'll get in return

In return, you will be joining a truly collaborative team environment working as part of an experienced team. This temporary position will run for 6 months and is likely to be extended beyond that. You will also be offered an immediate start and a competitive hourly rate.

• Monday to Friday – 35 hour week
• On-site parking
• 100% on-site

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.