• Your new company

A well established and growing construction business based in Ipswich.

Your new role

This is a newly created job working 20 hours per week as a temporary Communications Assistant with an immediate start and an expected duration through to mid-July. You will be joining a busy and streamlined team. Your main duties will include:

• Receiving, recording, and responding to enquiries from members of the public and other stakeholders.
• Supporting the Communications Manager with social value and communication projects and tasks.
• Monitoring and identifying customer feedback to identify trends.
• Receiving, recording, and responding to complaints.
• Providing support to operational teams.
• Assisting with delivering internal and external communications, including helping to deliver internal campaigns.

What you'll need to succeed

To succeed in this job, you will require:

• Experience of working successfully within a public-facing environment.
• A proven ability to handle complaints with consideration and compassion.
• Effective influencing skills.
• Passionate about delivering excellent customer service.
• Excellent verbal and written communication skills.

What you'll get in return

In return, you will receive:

• 20th April 2026 (provisional start date)
• A positive working environment
• On-site parking
• Working 20 hours per week

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.