Technician 3
JOB_53373424704265Job type
ContractLocation
YorkWorking Pattern
Full-timeSpecialism
Software DevelopmentIndustry
Technology & Internet ServicesPay
A daily rate, in-scope IR35, of £ 19.38/hr (PAYE) OR £ 25.15/hr (via a Hays Ap
Urgent opening for Technical Support in York
About the role
As a Technician 3 with expertise in the IT domain, you will collaborate with our client’s Technical team. You will be responsible for Technical/IT support.
Tell me more, tell me more…
Our client is currently looking for a recruit to join their current team. Below are the job details for your reference:
You can also ask our friendly recruitment team any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday.
Shifts:
Contract – 18th August to 29th 2025Time – 9:00 AM to 5:30 PM
Contract – 18th August to 29th 2025Time – 9:00 AM to 5:30 PM
Roles and Responsibilities:
- Migration Set-up
- Set-up Refresh Clinic
- Move the required quantity of devices as instructed by the Contractor Engineer and Site Manager from the onsite storage location to the Refresh Clinic location.
- Login to any system as required via device(s) provided by the contractor’s engineer and Site Manager and, under their instructions, Refresh laptops.
- Collect existing devices from users and handover new devices in accordance with the migration schedule and project processes
- Handover and collect the correct number of devices each in accordance with the migration schedule
- Correctly update the Contractor’s workflow management system at all relevant steps
- Report issues arising from migration activity promptly and accurately to the contractor Engineer and Site Manager.
- Where issues cannot be resolved immediately, pass them over to an onsite Post Migration Support Engineer.
- Conduct manual stock checks daily and report findings to the contractor Engineer and site Manager
- Place existing devices collected from users at the Refresh Clinic within the packaging that was used to contain a new device and in accordance with the device designation.
- Rules mark the outside of the box to indicate whether it is for “disposal” or for refurbishment.
- At the end of each day, they move all the devices and equipment into the onsite storage location.
Other stuff we’re potentially looking for: - SC Clearence
What’s in it for you? –
Our clients love to reward their people for doing a great job.
- A daily rate, in-scope IR35, of £ 19.38/hr (PAYE) OR £ 25.15/hr (via a Hays Approved Umbrella Company).
Next Steps
Once you’ve applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.
If your application is successful, you’ll be involved in a live virtual interview with one of our client’s hiring managers to get to know you better.
We look forward to speaking to you!
Technician 3JOB_533734247042652025-08-152025-11-12
Talk to Shristy Rathi, the specialist consultant managing this position
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JOB_53373424704265