Technician 3

4763440
  • Job type

    Contract
  • Location

    London
  • Working Pattern

    Full-time
  • Specialism

    Infrastructure
  • Industry

    Technology & Internet Services
  • Pay

    £19.85/hr (Basic) or UMB – £25.77/hr (Under IR35)

Hays Contract Role | Technician 3 | London

Join a leading independent technology company as a Technician 3.

Job Overview:
The Deskside Support Personnel will provide hands-on, onsite technical support to end users.
The role ensures efficient resolution of IT issues, smooth operation of user devices, and high-quality customer service within a fast-paced environment.

Tittle: Technician 3
Location: London
Rate: PAYE – £19.85/hr (Basic) or UMB – £25.77/hr (Under IR35)
Start/End Date: 26-Jan-26 to 25-Sep-26
Duration: Mon-Fri 09:00 -05:30PM

Key Responsibilities
  • Deliver face-to-face deskside support for hardware, software, and network-related issues.
  • Install, configure, and troubleshoot desktops, laptops, mobile devices, and peripherals.
  • Support Windows OS, user applications, and standard corporate tools.
  • Manage incidents, service requests, and escalations in line with SLAs.
  • Assist with asset management, device replacements, and routine maintenance.
  • Collaborate with wider IT teams to ensure continuity of service.

Requirements
  • Strong experience in deskside or onsite IT support.
  • Solid knowledge of Windows environments, hardware troubleshooting, and common enterprise applications.
  • Excellent communication, customer service, and problem-solving skills.
  • Ability to work independently onsite in a structured environment.

How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Next Steps
Once you’ve applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.

If your application is successful, you’ll be involved in a live virtual interview with one of our client’s hiring managers to get to know you better.
We look forward to speaking to you!

Apply for this job

Talk to Janhavi Bajpai, the specialist consultant managing this position

Located in Leicester, 1st & 2nd Floor, 2 Colton SquareTelephone 0116 261 5005
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