Technician 3
JOB_53746194770539Job type
ContractLocation
BristolWorking Pattern
Full-timeSpecialism
InfrastructureIndustry
Government & Public ServicesPay
£19.85/hr PAYE OR £25.77/hour UMB
Technician 3 Opportunity – Government Project || Bristol
Join a leading independent technology and services provider as a Technician 3
Job Overview: Seeking an On‑Site Technical Support Engineer to deliver a deskside incident and request support at the Bristol site within a Wintel environment. The role includes troubleshooting HP laptops/desktops, supporting Windows 10/11, Office Suite, Teams, and mobile devices, as well as performing hardware repairs and contributing to knowledge base documentation. Candidates should be able to work independently, communicate effectively with users, and bring prior Tech Bar/Walk‑up support experience. Below are the details:
- Client Location : Bristol
- Contract: 16th Feb’26 – 26th Feb’27
- Mandatory check: SC Clearance
- Pay Rates:
- Umbrella Rate: £25.77/hour (via a Hays approved umbrella company).
- PAYE Basic Rate: £19.85/hour
- Hours: 37.5 hours a week. Monday – Friday.
- Time: 9:00 AM – 5:30 PM
Key Responsibilities:
Required to perform deskside support incident & Request work at the Bristol site. Wintel environment and HP laptop and desktop hardware support. Excellent problem-solving skills and attention to detail. Effective communication (both verbal and written) and interpersonal skills, with the ability to explain technical concepts to non-technical users. Ability to build relationships with your colleagues, wider support teams, and partners at all levels across the business. Must be able to work alone and unsupervised, using initiative when necessary. A continuous improvement mentality to see and call out areas to improve customer experience contributes to the creation and maintenance of knowledge-based articles and documentation for common issues. Previous experience of a Tech Bar/Walk-up Support service; experience of handling incidents & requests; Microsoft Windows technical support experience; good knowledge of Windows 10/11 and MS Office Suite. Competent in using and supporting Microsoft Teams; Able to support mobile technologies like Apple and Android. Familiar with building, configuring, and troubleshooting desktops and laptops
Key Requirements:
Candidates must be SC cleared.
How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Technician 3JOB_537461947705392026-02-122026-05-14
Talk to Komal Meenu, the specialist consultant managing this position
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JOB_53746194770539