Technician 2
JOB_53686954763040Job type
ContractLocation
ManchesterWorking Pattern
Full-timeSpecialism
InfrastructureIndustry
Banking & Financial ServicesPay
£19.34 (Umbrella) or £14.90 (PAYE)Closing date
31 Jan 2026
Contract Opportunity – Floor Walker – Manchester
Join a leading independent technology and services provider as a Floorwalker!
Job Overview:
An excellent opportunity to support colleagues through a key transition from Zoom to Microsoft Teams. As a Floorwalker, you will act as an on‑site and virtual guide, delivering clear demonstrations, answering how‑to questions, and encouraging confident adoption of Teams. This role is ideal for someone who is approachable, supportive, and skilled in user education.
• Location: On-site (Manchester M3 3AP)
• Daily Rate: £19.34 (Umbrella) / £14.90 (PAYE)
• Contract Length: 5 weeks
• Start Date: 26th or 27th February (Induction) → Work commences 2nd March 2026
• Daily Rate: £19.34 (Umbrella) / £14.90 (PAYE)
• Contract Length: 5 weeks
• Start Date: 26th or 27th February (Induction) → Work commences 2nd March 2026
Key Responsibilities:
• Act as a visible, approachable presence to support colleagues with “how do I” questions (non‑technical).
• Deliver Teams demos in person and remotely using pre‑defined scripts and presentation decks.
• Explain key differences between Zoom and Microsoft Teams, including meeting setup and collaboration tools.
• Provide tips, guidance, and best practices to build user confidence in Teams.
• Encourage engagement and successful adoption of Teams across the organisation.
• Record all support and assistance provided to colleagues.
• Support users in a friendly, patient, and clear manner.
• Deliver Teams demos in person and remotely using pre‑defined scripts and presentation decks.
• Explain key differences between Zoom and Microsoft Teams, including meeting setup and collaboration tools.
• Provide tips, guidance, and best practices to build user confidence in Teams.
• Encourage engagement and successful adoption of Teams across the organisation.
• Record all support and assistance provided to colleagues.
• Support users in a friendly, patient, and clear manner.
Key Requirements:
• Strong knowledge of Microsoft Teams features and functionality.
• Ability to communicate in a clear, friendly, non‑technical manner.
• Familiarity with Zoom to support transition conversations.
• Comfortable presenting to individuals and groups, both on-site and remotely.
• Excellent interpersonal, facilitation, and people‑engagement skills.
• Approachable, patient, and proactive attitude.
• Ability to communicate in a clear, friendly, non‑technical manner.
• Familiarity with Zoom to support transition conversations.
• Comfortable presenting to individuals and groups, both on-site and remotely.
• Excellent interpersonal, facilitation, and people‑engagement skills.
• Approachable, patient, and proactive attitude.
Additional Information
• Work Schedule: Monday – Friday, 09:00 – 17:30
• Interview Process: Online interview via MS teams
• Interview Process: Online interview via MS teams
How to Apply:
If you're interested in this role, click ‘apply now’ to forward an up‑to‑date copy of your CV, or call us now. If this job isn't quite right for you but you're exploring new opportunities, please contact us for a confidential discussion about your career.
Technician 2JOB_536869547630402026-01-202026-01-31
Talk to Srutee Swarup, the specialist consultant managing this position
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JOB_53686954763040