Technician 2

4726471
  • Job type

    Contract
  • Location

    London
  • Working Pattern

    Full-time
  • Specialism

    Infrastructure
  • Industry

    Technology & Internet Services
  • Pay

    £ 14.54/hr (PAYE) OR £ 18.87/hr (UMB)

IT Support

About the role
As a Technician 2 with expertise in the IT domain, you will collaborate with our client’s Technical team, and you will be responsible for Technical/IT support.

Location: London
Contract Period: 13-OCT-25 to 31-OCT-25
Work Schedule: Mon to Fri 09:00–17:30
Rate: £14.54/hr (PAYE) OR £ 18.87/hr (via a Hays Approved Umbrella Company)

Candidate must have active SC clearance.

Roles and Responsibilities:
  • Deliver remote early-life support to users post-deployment via phone.
  • Troubleshoot basic hardware and software issues.
  • Guide users through setup, login, and configuration processes.
  • Escalate unresolved or complex issues to onsite or higher-level support teams.
  • Maintain accurate records of support interactions and resolutions.
  • Collaborate with project managers and onsite teams to ensure seamless support.

Next Steps
Once you’ve applied, we will review your application. If your application is successful, you’ll be contacted for further discussion with our recruitment consultants.

Apply for this job

Talk to Shristy Rathi, the specialist consultant managing this position

Located in Leicester, 1st & 2nd Floor, 2 Colton SquareTelephone +44 333 010 4847
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