Technician 2
JOB_53487304726471Job type
ContractLocation
LondonWorking Pattern
Full-timeSpecialism
InfrastructureIndustry
Technology & Internet ServicesPay
£ 14.54/hr (PAYE) OR £ 18.87/hr (UMB)
IT Support
About the role
As a Technician 2 with expertise in the IT domain, you will collaborate with our client’s Technical team, and you will be responsible for Technical/IT support.
Location: London
Contract Period: 13-OCT-25 to 31-OCT-25
Work Schedule: Mon to Fri 09:00–17:30
Rate: £14.54/hr (PAYE) OR £ 18.87/hr (via a Hays Approved Umbrella Company)
Candidate must have active SC clearance.
Roles and Responsibilities:
- Deliver remote early-life support to users post-deployment via phone.
- Troubleshoot basic hardware and software issues.
- Guide users through setup, login, and configuration processes.
- Escalate unresolved or complex issues to onsite or higher-level support teams.
- Maintain accurate records of support interactions and resolutions.
- Collaborate with project managers and onsite teams to ensure seamless support.
Next Steps
Once you’ve applied, we will review your application. If your application is successful, you’ll be contacted for further discussion with our recruitment consultants.
Technician 2JOB_534873047264712025-10-142026-01-11
Talk to Shristy Rathi, the specialist consultant managing this position
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JOB_53487304726471