About the role

As a Tech Bar Engineer, you’ll be the first point of contact for users seeking technical support at the Tech Bar. You’ll deliver a customer experience resolving issues efficiently while building trust and rapport.

Tell me more, tell me more…

Our client is currently looking for a recruit in joining their current team, below are the job details for your reference:

You can also ask our friendly recruitment team for any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday.

Shifts: Monday to Friday (37.5 hours)

Location: Palestra House London

Working Hours : 08:00am to 4:30pm

Contract Duration: ASAP - 31-Mar-26

Roles and Responsibilities:

• Provide walk-up support and guidance to users with technical issues
• Diagnose and resolve hardware/software problems in a timely manner
• Deliver clear, user-friendly explanations of technical solutions
• Maintain accurate records of support interactions and resolutions
• Collaborate with team members and escalate complex issues when needed
• Stay up to date with workplace technologies and service delivery standards

Other stuff we’re potentially looking for:

• Understand user requirements and guide them toward effective solutions
• Familiarity with workplace technologies including:
  • Windows 7 / 10
  • Microsoft Office 2016
  • VPNs and remote access tools
  • Bring Your Own Device (BYOD) environments

What’s in it for you? –

Our client loves to reward their people for doing a great job.

• This is 5 day per week onsite contract.
• A daily rate, in scope IR35, of £14.54 (PAYE) OR £18.87 (via a Hays Approved Umbrella Company) .

Next Steps

Once you’ve applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.

If your application is successful, you’ll be involved in a live virtual interview with one of our client’s hiring managers to get to know you better.