Technician 2
JOB_53558374741672Job type
ContractLocation
HelstonWorking Pattern
Full-timeSpecialism
InfrastructureIndustry
Technology & Internet ServicesPay
£14.54/hr (PAYE) OR £18.87/hr (UMB)
Technician 2 | HAYS | Helston
Join a leading independent technology and services provider as a Technician 2.
Job Overview:
We are looking for a detail-oriented and proactive Hub Technician to manage ticket queues, stock, and hardware repairs while ensuring compliance with service-level agreements. This role is critical in maintaining smooth operations across our Hub and surrounding spokespeople.
- Location: Helston
- Working Hours: 09:00am to 5:00pm
- Contract Duration:1-Dec-25 till 30-June-26
- Daily Rate: A per hour rate, in-scope IR35, of £14.54/hr PAYE) OR £18.87/hr (umbrella company)
Key Responsibilities:
- Ticket Management: Handle and update tickets assigned to the Hub and surrounding spokes, ensuring timely resolution and adherence to service levels.
- Stock & Asset Management: Manage Hub stock, including scanning items in/out of locations and maintaining accurate asset records.
- Disposal Management: Oversee and process disposals through the Hub in line with contractual obligations.
- Hardware Repairs: Triage and perform repairs on in-warranty equipment; coordinate with vendors for parts and returns.
- Locker Replenishment: Ensure lockers are replenished as required.
- Service Improvement: Identify potential service issues and suggest improvements to the Team Leader.
- Compliance: Follow all agreed processes and procedures, including site regulations and company standards.
Key Requirements:
- Experience in IT support or hardware maintenance.
- Strong organisational and problem-solving skills.
- Ability to manage multiple tasks and meet deadlines.
- Familiarity with asset management and ticketing systems.
- Excellent communication and collaboration skills.
How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
For more detailed information, or to view other vacancies with this organisation, please visit our dedicated recruitment website https://webmicrosites.hays.co.uk/web/computacenter-tech
Technician 2JOB_535583747416722025-11-112026-02-09
Talk to Daizy Grover, the specialist consultant managing this position
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JOB_53558374741672