Join a leading independent technology and services provider as a Technician 2 – Floorwalker.

Job Overview: To act as an on-site and virtual guide during the transition from Zoom to Microsoft Teams, helping colleagues understand new features, adopt best practices, and feel confident using Teams for collaboration and meetings.

Location: Greenock PA15 1ED
Rate: An hourly rate, in-scope IR35, of £14.90 (PAYE) OR £19.34 per hour (via a Hays Approved Umbrella Company).
Contract Length: 8 April 2026 - 12th May 2026
(Note:1 day Paid Online Induction to take place either 1st or 2nd April - Work to begin onsite 8TH April.)
Work Schedule: Monday – Friday (9:00 – 17:30)

Key Responsibilities:
• Be proactive with a visible and approachable presence to answer how to questions (not technical troubleshooting)
• Deliver demos via Microsoft Teams both in person and for remote colleagues using pre-defined scripts and presentation decks
• Explain differences between Zoom and Teams (meeting setup, chat, collaboration tools)
• Share tips and best practices for effective use of Teams
• Encourage engagement and confidence in using Teams for daily work
• Record all assistance provided to colleagues

Key Requirements:
•Strong knowledge of Microsoft Teams features and functionality
•Ability to communicate clearly and educate users in a friendly, non-technical way
•Familiarity with Zoom to explain migration differences
•Comfortable presenting and engaging with both in person and remote audiences via Teams
•Excellent interpersonal and facilitation skills

Qualities
•Supportive, patient, and approachable
•Positive attitude toward change and adoption
•Collaborative and proactive in engaging colleagues

Additional Information:
Interview Process: In Person / Teams/Telephonic

How to Apply:
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.