Technician 2
JOB_53929094795292Job type
ContractLocation
EdinburghWorking Pattern
Full-timeSpecialism
InfrastructureIndustry
Technology & Internet ServicesPay
PAYE – £14.90/hr (Basic) or UMB – £19.34/hr (Inside IR35)
Hays Contract Role | Floorwalker | Edinburgh EH121HQ
Join a leading independent technology and services provider as a Floorwalker!
Job Overview:
To act as an on-site and virtual guide during the transition from Zoom to Microsoft Teams, helping colleagues understand new features, adopt best practices, and feel confident using Teams for collaboration and meetings.
1 day Paid Online Induction to take place either 28th or 29th May – Work to begin on-site 1st June
1 day Paid Online Induction to take place either 28th or 29th May – Work to begin on-site 1st June
Title: Floorwalker
Location: Edinburgh EH121HQ
Rate: PAYE – £14.90/hr (Basic) or UMB – £19.34/hr (Inside IR35)
Start/End Date: 28-May-2026 to 03-July-2026
Work Schedule: Mon–Fri 09:00–17:30
Key Responsibilities
- Be proactive with a visible and approachable presence to answer questions (not technical troubleshooting)
- Deliver demos via Microsoft Teams both in person and for remote colleagues using pre-defined scripts and presentation decks
- Explain differences between Zoom and Teams (meeting setup, chat, collaboration tools)
- Share tips and best practices for effective use of teams
- Encourage engagement and confidence in using teams for daily work
- Record all assistance provided to colleagues
Key Skills
- Strong knowledge of Microsoft Teams features and functionality
- Ability to communicate clearly and educate users in a friendly, non-technical way
- Familiarity with Zoom to explain migration differences
- Comfortable presenting and engaging with both in-person and remote audiences via teams
- Excellent interpersonal and facilitation skills
Qualities
- Supportive, patient, and approachable
- Positive attitude toward change and adoption
- Collaborative and proactive in engaging colleagues
How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Technician 2JOB_539290947952922026-05-112026-08-10
Talk to Janhavi Bajpai, the specialist consultant managing this position
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JOB_53929094795292