Technician 2
JOB_53482054731672Job type
ContractLocation
EdinburghWorking Pattern
Full-timeSpecialism
InfrastructureIndustry
Government & Public ServicesPay
£18.87/hr (UMB) OR £14.54 /hr (PAYE)
Contract Opportunity – Technician 2 - Edinburgh
About the role
As a Technician 2 with expertise in End-User IT Support and Collaboration Tools, you will collaborate with Computacenter’s Group Managed Services - FLS TRG team. You will be responsible for providing deskside and floorwalking support to NatWest colleagues during the migration from Zoom to Microsoft Teams.
Our client is currently looking for a recruit in joining their current team, below are the job details for your reference:
You can also ask our friendly recruitment team for any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday.
Shifts:
Monday to Friday (37.5 hours)
Monday to Friday (37.5 hours)
Contract: 29/10/2025 – 27/03/26
Location: Gogaburn, Edinburgh, EH12 1HQ
Roles and Responsibilities:
- Setting up/joining meetings, calls, and chat
- Sharing and collaborating on documents in Teams
- Troubleshooting login or MFA issues
- Fixing Teams/Outlook calendar integration
- Resolve end-user issues (audio/video not working, connectivity problems, app crashes, sync errors).
- Coach colleagues on “how do I?” questions (e.g. sharing screens, adjusting notifications, using the mobile app).
- Direct users to self-serve resources and digital training content.
- Capture recurring issues and knowledge gaps to feed back to the project team.
- Carry out other related support tasks as required.
Other stuff we’re potentially looking for:
- Strong attention to detail and ability to follow structured processes.
- Good communication skills and ability to work collaboratively with technical teams.
- Experience in IT hardware handling or similar roles is desirable.
What’s in it for you? –
Our client loves to reward their people for doing a great job.
- This is a 21-week contract.
- A daily rate, in-scope IR35, of £14.54 (PAYE) OR £18.87 (via a Hays Approved Umbrella Company).
- This role provides onsite working access in Edinburgh.
Next Steps
Once you’ve applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.
If your application is successful, you’ll be involved in a live virtual interview with one of our client’s hiring managers to get to know you better.
We look forward to speaking to you!
Technician 2JOB_534820547316722025-10-132026-01-10
Talk to Anurag Gupta, the specialist consultant managing this position
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JOB_53482054731672