Technician 2
JOB_53484324731669- Job typeContract
- LocationEdinburgh
- Working PatternFull-time
- SpecialismTechnical And Production
- IndustryTechnology & Internet Services
- Pay£14.54 (PAYE) OR £18.87 (Umbrella Company)
End-User IT Support Engineer
About the role
As an End-User IT Support Engineer, you will be responsible for providing Deskside and floorwalking support during the migration from Zoom to Microsoft Teams.
Location: Gogaburn, Edinburgh
Shifts: Monday to Friday (37.5 hours)
Contract Duration: 29/10/2025 – 27/03/26
Rate: in-scope IR35, of £14.54 (PAYE) OR £18.87 (Umbrella Company)
Roles and Responsibilities:
- Setting up/joining meetings, calls, and chat
- Sharing and collaborating on documents in teams
- Troubleshooting login or MFA issues
- Fixing Teams/Outlook calendar integration
- Resolve end-user issues (audio/video not working, connectivity problems, app crashes, sync errors).
- Coach colleagues on “how do I?” questions (e.g. sharing screens, adjusting notifications, using the mobile app).
- Direct users to self-serve resources and digital training content.
- Capture recurring issues and knowledge gaps to feed back to the project team.
- Carry out other related support tasks as required.
Other stuff we’re potentially looking for:
- Strong attention to detail and ability to follow structured processes.
- Good communication skills and ability to work collaboratively with technical teams.
- Experience in IT hardware handling or similar roles is desirable.
How to Apply:
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
For more detailed information, or to view other vacancies with this organisation, please visit our dedicated recruitment website https://webmicrosites.hays.co.uk/web/computacenter-tech
Technician 2JOB_534843247316692025-10-162026-01-13
Talk to Daizy Grover, the specialist consultant managing this position
Located in Leicester, 1st & 2nd Floor, 2 Colton SquareTelephone 01162615005Click here to access our Privacy Policy, which provides detailed information on how we use and protect your personal information, and your rights in relation to this.
JOB_53484324731669