Technician 2
JOB_53515884736718Job type
ContractLocation
DerbyWorking Pattern
Full-timeSpecialism
InfrastructureIndustry
Technology & Internet ServicesPay
PAYE– £14.54/hr (Basic) and UMB – £18.87/hr
Hays Contract Role | Technician 2 | Derby
Join a leading independent technology and services provider as a Technician 2!
Job Overview:
Looking for experienced Customer Engineers to support on-site deployment operations. This role involves executing device refreshes, performing secure device build and wipe procedures, providing timely build status updates to the Deployment Manager, maintaining accurate asset records within the Asset Management Database (AMDB), and ensuring all IT equipment is properly configured and supported to meet operational and compliance standards.
Location: Derby
Daily Rate: PAYE – £14.54/hr (Basic) and UMB – £18.87/hr
Contract Length: 3 Months
Start/End Date: 17-Nov-2025 to 02-Jan-2026
Work Schedule: 3 x shifts working pattern on a 24 x 5 rota (Mon-Fri)
Key Responsibilities
- Deployment, configuration, set up laptop unpack
- Two customer engineers are required on site, perform device refresh tasks, perform device build and device wipe tasks, provide device build completion updates to the Deployment Manager, update the AMDB (Asset Management Database), configuration and support of equipment.
- What is the technical environment, & minimum (technical) skills/experience needed?
- Manage laptop and device handover to multiple users and sites
- Support printers, scanners, wireless, VPN, etc.
- IT equipment Install/Move/Add/Change and Disposal (data wipe and end of life support)
- Provide onsite engineering support for clinic deployments
- Communicate deployment status
- Maintain system configurations and documentation
- Track and resolve incidents and requests through the client's ticketing tool
- Support post-deployment monitoring, optimisation, and user feedback collection
- Backup, restoration, and migration of user data
- Inventory management of IT assets including asset auditing
Additional Details
- Collaborate with other engineers and stakeholders to resolve complex issues
- Excellent verbal and written communication skills
- Computer experience, ideally in a corporate environment.
- Perform device pre-checks, validations, and report Dead on Arrival (DOA) or faulty devices
- Resource will be working with 5 other engineers.
How to Apply:
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Technician 2JOB_535158847367182025-10-232026-01-20
Talk to Janhavi Bajpai, the specialist consultant managing this position
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JOB_53515884736718