Technician 2
JOB_53887554789496Job type
ContractLocation
ChesterWorking Pattern
Full-timeSpecialism
InfrastructureIndustry
Technology & Internet ServicesPay
£14.90/hr PAYE OR £19.33/hr UMB
Job Opportunity | End User Support Engineer | Chester
Join a leading independent technology and services provider as a technician 2
Job Overview:
We are seeking an experienced CE Engineer to support End User Services, providing IMAC, Break/Fix, Moves, and Refresh services. The role involves hands-on support for end-user hardware, printers, and peripherals, ensuring high service quality and adherence to organisational standards and policies.
Location: Chester Business Park, Chester, CH4 9FB
Working Hours: Monday to Friday, 08:00 – 16:00 (Weekend overtime may be required)
Contract Duration:
- Start Date: 05 May 2026
- End Date: 31 July 2026
- Daily Rate: A per hour rate, in-scope IR35, of £14.90/hr PAYE) OR £19.33/hr (via a Hays approved umbrella company)
Main Responsibilities
- Perform IMAC (Install, Move, Add, Change) activities for end-user devices.
- Deliver break/fix support for desktops, thin clients, monitors, webcams, and related peripherals.
- Support user moves and hardware refresh activities.
- Plan and coordinate hardware refresh activities.
- Deploy and configure hardware according to standard build and security policies.
- Perform data backup, migration, and validation during refresh cycles.
- Provide end-user support during and after deployments.
- Manage secure hardware collection and disposal, adhering to asset and environmental policies.
The Ideal Candidate
- Experience in End User Computing / Deskside Support roles.
- Strong knowledge of IMAC and Break/Fix support.
- Hands-on experience with PC refresh and deployment projects.
- Familiarity with printer maintenance and consumables handling.
- Excellent customer service and communication skills.
- Ability to follow documented processes, standards, and policies.
How to Apply:
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Talk to Daizy Grover, the specialist consultant managing this position
Located in Leicester, 1st & 2nd Floor, 2 Colton SquareTelephone 01162615005