About the role

We are seeking a flexible, driven, and enthusiastic individual to join our expanding Mobile IT Support Team. This is a dynamic role ideal for someone who thrives both independently and collaboratively, providing high-quality IT support to a range of key clients.

Tell me more, tell me more…

Our client is currently looking for a recruit in joining their current team, below are the job details for your reference:

You can also ask our friendly recruitment team for any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday.

Shifts: Monday to Friday (37.5 hours)

Location: Cardiff

Working Hours : 09:00am to 5:30pm

Contract Duration: 5+ Months

Responsibilities:

• Deliver on-site IT support across our coverage area: Worcester, Gloucester, South West UK, and South Wales
• Provide hardware break-fix services and general troubleshooting (training available)
• Support clients with Microsoft technologies including Windows 7/10/11 and Office 365
• Maintain excellent customer service and communication standards
• Participate in an on-call rota when required
• Ensure compliance with Government and customer-specific security clearances

Requirements

• Full UK driving licence and access to own vehicle (essential for mobile role)
• Proven ability to work independently and as part of a team
• Strong knowledge of the Microsoft product suite
• Experience with hardware break-fix (preferred but not essential)
• Excellent customer-facing skills and communication abilities
• Willingness to undergo necessary security clearances

What’s in it for you? –

Our client loves to reward their people for doing a great job.

• This is 5 day per week onsite contract.
• A daily rate, in-scope IR35, of £ 14.54 (PAYE) OR £18.87 (via a Hays Approved Umbrella Company).

Next Steps

Once you’ve applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.

If your application is successful, you’ll be involved in a live virtual interview with one of our client’s hiring managers to get to know you better.