Technician 2

4762980
  • Job type

    Contract
  • Location

    Birmingham
  • Working Pattern

    Full-time
  • Specialism

    Infrastructure
  • Industry

    Banking & Financial Services
  • Pay

    – £14.90/hr (Basic) and UMB – £19.34/hr

Contract Role | Floorwalker | Birmingham B32RB

Join a leading independent financial company as a Floorwalker.

Job Overview:
To act as an on-site and virtual guide during the transition from Zoom to Microsoft Teams, helping colleagues understand new features, adopt best practices, and feel confident using Teams for collaboration and meetings.

Title: Floorwalker
Location: Birmingham B32RB
Salary: PAYE – £14.90/hr (Basic) and UMB – £19.34/hr
Start/End Date: 26-Feb-2026 to 02-Apr-2026
Work Schedule: Mon–Fri 09:00–17:30

Job Description
Floorwalker
Role Title: How Do I Floorwalker
Reports To: Training and Support Manager
Duration: 5 weeks
* Induction dates 26th or 27th Feb prior to work commencing on the 2nd March

Key Responsibilities
• Be proactive with a visible and approachable presence to answer questions (not technical troubleshooting)
• Deliver demos via Microsoft Teams both in person and for remote colleagues using pre-defined scripts and presentation decks
• Explain differences between Zoom and Teams (meeting setup, chat, collaboration tools)
• Share tips and best practices for effective use of teams
• Encourage engagement and confidence in using teams for daily work
• Record all assistance provided to colleagues

Skills & Experience
• Strong knowledge of Microsoft Teams features and functionality
• Ability to communicate clearly and educate users in a friendly, non-technical way
• Familiarity with Zoom to explain migration differences
• Comfortable presenting and engaging with both in-person and remote audiences via teams
• Excellent interpersonal and facilitation

How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Next Steps
Once you’ve applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.

If your application is successful, you’ll be involved in a live virtual interview with one of our client’s hiring managers to get to know you better.
We look forward to speaking to you!

Apply for this job

Talk to Janhavi Bajpai, the specialist consultant managing this position

Located in Leicester, 1st & 2nd Floor, 2 Colton SquareTelephone 0116 261 5005
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