Teams Migration Support – Floorwalker

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  • Job type

    Contract

  • Location

    London

  • Working Pattern

    Full-time

  • Specialism

    Infrastructure

  • Industry

    Banking & Financial Services

  • Pay

    £18.87 per hour
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Teams Migration Support – Floorwalker | On-site | Bishopsgate, London | £18.87 Inside

Teams Migration Support – Floorwalker | On-site | Bishopsgate, London | £18.87 Inside

As part of a large-scale Zoom-to-Teams migration, a financial services client is looking for on-site support at their Bishopsgate office. This is a deskside and floorwalking role focused on helping colleagues navigate Teams confidently post-training.
Ideal for someone who enjoys being hands-on, solving problems, and guiding users through new tools.

Role Overview:
  • Support users with Teams meetings, chat, and collaboration
  • Troubleshoot login, MFA, and integration issues
  • Provide coaching on Teams features and mobile app usage
  • Direct users to digital training content
  • Log recurring issues and feedback to the project team
Requirements:
  • Good working knowledge of Microsoft Teams
  • Strong communication and customer service skills
  • Comfortable working in a visible, user-facing role

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Talk to Matthew Broughton, the specialist consultant managing this position

Located in Cardiff, 1st Floor, 5 Callaghan Square, Telephone 02920371821
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