Teams Migration Support – Floorwalker

4733936
  • Job type

    Contract
  • Location

    London
  • Working Pattern

    Full-time
  • Specialism

    Infrastructure
  • Industry

    Technology & Internet Services
  • Pay

    18.87

Teams Migration Support – Floorwalker | On-site | Strand, London | £18.87 Inside

Teams Migration Support – Floorwalker | On-site | Strand, London | £18.87 Inside
A major banking client is migrating from Zoom to Microsoft Teams and requires on-site support at their Strand office. This role involves deskside assistance and floorwalking, helping colleagues adopt Teams confidently following induction training.
This is a user-facing role suited to someone patient, approachable, and comfortable guiding others through new tech.
Role Overview:
  • Assist users with Teams meetings, calls, chat, and collaboration
  • Troubleshoot login, MFA, and calendar sync issues
  • Provide “how do I?” coaching and usage tips
  • Direct users to self-serve resources and training content
  • Capture recurring issues to feed back to the project team
Requirements:
  • Familiarity with Microsoft Teams and Outlook integration
  • Strong communication and interpersonal skills
  • Comfortable working alongside other technicians

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Talk to Matthew Broughton, the specialist consultant managing this position

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