Systems Support Officer
JOB_53544814741025Job type
TemporaryLocation
LeedsWorking Pattern
Full-timeSpecialism
Specialist AdministratorsIndustry
Government & Public ServicesPay
£14.25 p/hour
Systems Support Officer | Administrator | Leeds | Temporary
Systems Support Officer
Leeds Based
9 months initially
£14.25 p/hour – 37 hours a week
Leeds Based
9 months initially
£14.25 p/hour – 37 hours a week
Here at Hays, we are working with a government department to recruit a Systems Support Officer to support the management and development of knowledge systems within a legal and administrative environment. This will be a temporary role initially covering 9 months. This is a dynamic role requiring strong IT proficiency, excellent communication skills, and the ability to manage multiple priorities effectively.
Key Responsibilities
- Support the business-side management of knowledge systems, including daily mailbox oversight and system updates.
- Maintain planners and trackers to ensure smooth workflow and task visibility.
- Provide administrative support: arrange meetings, draft agendas, and take notes.
- Build and maintain strong working relationships across internal teams, external partners, and service providers.
- Manage system access permissions and ensure secure content handling.
- Create, update, and improve content within knowledge systems.
- Assist with onboarding new teams and developing secure system pages.
- Organise and deliver training sessions tailored to user needs.
- Communicate updates and promote system usage across the organisation.
- Support reporting and data tasks using technical tools.
- Contribute to wider team projects and be open to learning new skills.
Key Skills & Experience
- Comfortable using various IT systems and learning new platforms.
- Interest in IT or knowledge management systems is advantageous.
- Proficient in Microsoft Office 365: Teams, SharePoint, Planner, Word, Excel, PowerPoint, Outlook, OneNote.
- Able to perform under pressure and manage competing priorities.
- Strong independent working skills and team collaboration.
- Excellent written and verbal communication.
- Skilled in stakeholder management and expectation setting.
- Highly organised with effective time management and prioritisation abilities.
If you are immediately available and looking for a new opportunity, please click ‘apply’!
Systems Support OfficerJOB_535448147410252025-11-042026-02-03
Talk to Ashton Naar, the specialist consultant managing this position
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JOB_53544814741025