Systems Developer (Jira, ITSM)

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  • Job type

    Contract

  • Location

    Liverpool

  • Working Pattern

    Flexible Working,Full-time

  • Specialism

    Software Development

  • Industry

    Supply Chain & Logistics

  • Pay

    Negotiable
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IT Systems Developer (JIRA, ITSM) Contract | Liverpool - Hybrid

IT Systems Developer (Jira / IT Service Management)
3- 6-month contract
Outside IR35 - £500-640 a day
A few days a month on site in Liverpool, England, UK.

We’re looking for an experienced Systems Developer to design, build, and enhance business systems and integrations across the organisation. You’ll play a key role in improving workflows, automating processes, and optimising our IT service environment—especially within Jira Service Management.

What You’ll Do
  • Develop and configure business systems, workflows, and integrations.
  • Build and maintain integrations between Jira, ITSM platforms, and enterprise systems.
  • Design and administer Jira Service Management projects, SLAs, automations, portals, dashboards, and reports.
  • Support ITIL‑aligned service processes and maintain system documentation.
  • Troubleshoot issues, deliver improvements, and collaborate with IT, Operations, and Service Delivery teams.

What We’re Looking For
  • Experience as a Systems or Application Developer.
  • Demonstrable experience using Jira as a Service Management tool
  • Carried out migration projects moving user accounts
  • Strong hands‑on Jira and ITSM expertise.
  • Understanding of ITIL and service management best practices.
  • Excellent problem‑solving and communication abilities.
  • Must be ok travelling to site in Liverpool several times a month.

Click apply if this aligns with your skillset and what you are looking for in your next contract.

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Talk to Eleanor Granton, the specialist consultant managing this position

Located in Liverpool, Part 2nd Floor, 5 St Paul’s Square, Telephone 0151 239 1290
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