Your new company

This is a well-established charity working across the South West to support people facing homelessness, domestic abuse, and social exclusion. Through a range of innovative projects, they help individuals rebuild their lives, access safe housing, and move toward independence. Their approach is person-centred, trauma-informed, and rooted in compassion and empowerment.

Your new role

You’ll be supporting individuals with medium-level needs who are experiencing homelessness or housing instability. Working across two locations, you’ll provide tailored support to help clients maintain tenancies, access services, and build brighter futures.

• Deliver direct support and housing management.
• Build strong partnerships with local agencies.
• Maintain accurate and up-to-date client records.
• Track referrals into the service.
• Create a safe, supportive and empowering environment that promotes personal growth and sustainable move-on.
• Rostered shifts between 08:00 AM and 20:00 PM.
• Primarily Monday to Friday, with rotational weekend availability.
• Participation in an on-call, out-of-hours rota.

What you'll need to succeed

• Experience supporting individuals with complex needs and/or challenging behaviours.
• Strong understanding of the root causes of homelessness and social exclusion.
• A valid driving licence and access to your own vehicle (business insurance required).
• A compassionate, resilient, and proactive approach to support work.

What you'll get in return

• 27 days annual leave plus your birthday off, increasing to 30 days with length of service.
• Health Cash Plan and Employee Assistance Programme via a dedicated rewards platform.
• 30% discount at charity shops.
• Blue Light Card eligibility, giving access to discounts across thousands of retailers.
• Generous pension scheme.
• Regular supervision and support from your line manager.
• Free monthly training sessions and opportunities for career development.
• Reflective Practice sessions with external facilitators.
• A workplace culture that values inclusion, flexibility, and lived experience.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.