Soft Services Manager
JOB_53484034732123Job type
PermanentLocation
County DurhamWorking Pattern
Full-timeSpecialism
Facilities ManagementIndustry
PharmaceuticalsPay
£33,000 - £40,000
Soft Services Manager – New Position
Position: Soft Services Manager
Location: Bishop Auckland, GSK - Barnard Castle
Role: Full TimeOffered: Upskilling, development and progression
We have a brand-new opportunity for an established and organised Soft Services Manager to join their team in Bishop Auckland, Durham!
Job Overview
- Build a strong working relationship with both internal and external customers, including subcontractors, to ensure that all services are delivered in a professional, timely manner.
- Lead by example: health and safety, environmental and quality requirements, ensuring compliance with statutory, legislative and contractual requirements and ensuring that all work activities are conducted in a safe manner.
- Manage and lead the Soft Services Campus teams,
- Manage and lead the subcontractors for Soft Services,
- Drive the development of a professional and effective operational team,
- Develop a succession plan for all key roles within the team
- Analyse operational performance and develop services to meet the client's needs and the contract, controlling and minimising operational, financial and commercial risk.
- Monitor and control supplier, subcontractor and labour costs to ensure the financial targets for the site are achieved.
- Collaborate with customers and internal stakeholders to compile site-specific processes and procedures which are regularly reviewed to ensure they remain current, including but not limited to, escalation procedures, Business Continuity Plans, and Quality Management Systems.
- Arrange, attend, chair and actively participate in internal and external meetings and/or training courses as required.
- Perform ad hoc duties in line with capabilities to support corporate and client objectives
What we are looking for
- Desired: Health and Safety certificate (IOSH Managing Safely or similar)
- Proven success in an operational manufacturing environment
- The candidate must possess exceptional customer service and communication skills and be highly literate.
- People management, including but not limited to recruitment and selection, disciplinaries, grievances, appraisals and performance management
- Experience managing multidisciplined teams
- Computer-literate and experienced in using Microsoft applications
- The candidate must be organised, good at time management and prioritisation of work and be reliable, punctual and responsible.
#LI-DNI
Soft Services ManagerJOB_534840347321232025-10-082026-01-05
Talk to Jessica Mercel, the specialist consultant managing this position
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JOB_53484034732123